Payments and Balances

Collecting payment, managing your client balances, and using the rhapsody integrated payment solution

7 articles in this collection
Written by Rhapsody Support and Lucy Hurlock

Video tutorials

How do I record a CareCredit payment in rhapsody?

Learn the CareCredit checkout workflow with rhapsody veterinary software

Written by Lucy Hurlock
Updated over a week ago

Collecting payments

Customize Tiers of Taxes

Learn how to customize different tiers of value-added taxes in rhapsody

Written by Rhapsody Support
Updated over a week ago

How do I apply a payment to an invoice?

Learn why you would need to apply a payment to an invoice manually and how to do it in rhapsody

Written by Lucy Hurlock
Updated over a week ago

Client balances

How do I refund a client on my terminal?

Learn how to return items and issue refunds on your rhapsody terminal

Written by Lucy Hurlock
Updated over a week ago

Rhapsody Pay terminals

How do I manually batch out on my terminal?

Learn the proper timing and workflow for manually batch outs on your terminals

Written by Lucy Hurlock
Updated over a week ago

What does the error message "too many cards present" mean?

Learn how to troubleshoot your Rhapsody Pay terminal if you receive the error message "too many cards present."

Written by Lucy Hurlock
Updated over a week ago

Rhapsody Go and virtual payments

How do I process a refund for a rhapsodyGo transaction?

Learn how to refund transactions processed through a RhapsodyGo text-to-pay or email-to-pay link

Written by Lucy Hurlock
Updated over a week ago