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Clients and Patients

Clients and Patients

Everything about managing your clients, patients, and their records in rhapsody veterinary software

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10 articles in this collection
Written by Rhapsody Support and Lucy Hurlock

How can I collect client feedback to find my customer satisfaction score?

Learn about the NPS (score) widget and how we help track client feedback in both a consistent and objective way in rhapsody
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Written by Rhapsody Support
Updated over a week ago
Basics of clients and patients

What are Patient Snapshots?

Learn how to easily access important patient information in a single place using the patient snapshot
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Written by Lucy Hurlock
Updated over a week ago

How do I filter patient medical records in rhapsody?

Learn how to use filters to find what you are looking for in the patient medical records
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Written by Lucy Hurlock
Updated over a week ago
Manage patient information

Where can I see patient information?

Learn about all the places where patient details will be available for your reference in rhapsody
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Written by Lucy Hurlock
Updated over a week ago
Ownership and emergency contacts

How do I change a pet parent?

Learn how to reassign patients to a new or existing client in rhapsody
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Written by Lucy Hurlock
Updated over a week ago

Does rhapsody verify email addresses?

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Written by Lucy Hurlock
Updated over a week ago
Adding and sharing medical history

How to add patient vitals without starting a SOAP?

Learn how to add vitals to medical history without opening an new SOAP in rhapsody veterinary software
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Written by Lucy Hurlock
Updated over a week ago

How do I email patient records?

Learn how to email veterinary patient records using rhapsody
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Written by Rhapsody Support
Updated over a week ago
Inactive and deceased

Why is a euthanized pet not marked 'deceased'?

Learn how to properly complete a euthanasia so that the veterinary patient will be marked deceased and inactivated in rhapsody
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Written by Lucy Hurlock
Updated over a week ago
Contacts and referrals

How do I setup contacts?

Find out how to add contacts, who to add, and how to message them with rhapsody
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Written by Rhapsody Support
Updated over a week ago